Tag Archives: tech support

Tuttle: Neither Gone Nor Forgotten

So just when I thought the whole Tuttle story had wound down, more starts appearing.

The Register has a new article: Only “freaks” waste their time with Linux in Oklahoma. In it, they posted a video clip from an Oklahoma TV station that called Tuttle “an international laughing stock.” Quite a funny little piece. The Register also mentioned that the Tuttle city manager left work when he heard a TV crew would be there to interview him. Favorite quote:

Instead of a website, Taylor discovered an Apache server configuration page that mentioned CentOS. He’s an Oklahoma man, and the Apache feather must have proved frightening.

Today’s next little piece of fun is this page at the Tuttle Times. Look on the right, under Links. See the link that reads “Example of CentOS test page”? Notice where it points to. Yes, that’s right, www.tuttlechamber.org. Click on it, and sure enough, up comes the infamous test page. So the Tuttle Chamber of Commerce apparently is getting ready for round two…

And while we’re speaking of the Tuttle Times: they have published a letter to the editor from Johnny Hughes, the CentOS lead developer that was on the other end of those exchanges with Tuttle. I think Johnny wrote an excellent little piece there.

And finally, another funny headline from the Tuttle Times homepage: “Prosecution attorney presents complete case.” I am glad to hear that at long last this terrible scourge of incomplete cases has been brought to an end. But beware, this shocking story is not over yet! The next article is “defense raises compelling questions.” Another first for Tuttle?

Today’s New Word: “Tuttled”

So remember Jerry Taylor, the man from Tuttle, OK that threatened to call the FBI on a Linux vendor because an unrelated hosting company had misconfigured Apache?

Well, this story is just getting funnier and funnier.

First off is this story from the Tuttle Times. It basically repeats Taylor’s view that the CentOS people were expected to help him with his problem, and that he was somehow entitled to their help. But there are some funny tidbits in the story:

“Phone calls from across the country started coming in to the newspaper and city offices, and e-mails from Switzerland, Australia, Wales and England were received. Many of the web sites discussing the exchange are in foreign languages.” I hate to break it to you, but Australia, Wales, and England all speak English.

(Ok, so they did switch from talking about email to web, but it still sounds funny.)

“In their search to find out more, web surfers discovered that the Tuttle Times online forums were hacked, and theorized that it was in retribution for the e-mails. Those forums, however, were corrupted several months ago, and the newspaper’s now former web hosts did not repair it after numerous requests. New forums should be available at the Times site in the coming weeks.” I’m so glad to know that your forums were merely corrupted for months and not hacked. Sounds like the IT problems in this town extend well past the city building.

Taylor said: “[CentOS is] a free operating system that this guy gives away, which tells you how much time he’s got on his hands.” Grumble.

Quoting Tuttle Mayor Paxton (trying to say what was more important than this): We have issues with sewer. People here want better park facilities. They want a library. I think this has just validated every stereotype people have about Oklahoma.

Tuttle is more than 7 times larger than my hometown in Kansas, and yet my hometown has had a library for years.

Jerry Taylor also reported having 500 e-mails and numerous phone messages when he arrived to work Monday.

There’s a new blurb on the Wikipedia page about Tuttle about all this. And in their talk page about the now-deleted article on Jerry Taylor, one person wrote: “Mr. Taylor’s actions have coined a new term of art “Tuttled”, in reference to the invocation of criminal consequences by one who is ignorant of the true situation. Since this is now a part of the English vernacular the story behind the term should be explained to give it an historical context. It is no longer about the action of a single person and an attempt to publicly vilify him, it is about a world-wide common experience of dealing with a Kafka-esque minor government official who, through ignorance, creates problems far beyond their normal sphere of influence. The page should be returned to the public.”

The Register has two new stories about it. The first reports that Taylor has been interviewed by all sorts of media and says that he did the right thing. The second, Linux conquered, Tuttle man takes on London is a story about the grandson of the namesake of Tuttle, OK — who happens to be the current US ambassador to the UK. This person is refusing to pay the regular London car fees. The mayor of London said: “It would actually be quite nice if the American ambassador in Britain could pay the charge like everybody else and not skive out of it like some chiseling little crook.”

And finally, there’s some incredibly funny photoshop work on this one over at fark.com (you have to scroll down a ways). Also, this comment:

“A small-town American politician wants a British newspaper to turn off the Internet.

Say that to yourself a few times. Please.”

Oklahoma Man asks The Register to turn off the Internet

A couple of days ago, I mentioned the Register article about the Tuttle, OK city manager that threatened to call the FBI on a Linux developer because his webhost misconfigured their server.

Now The Register has a great followup. Apprently people all over are justifiably upset at the city manager.

There are also some great reader comments over at The Register.

Also, that city manager has removed his e-mail address from tuttle-ok.gov. But fortunately, we all remember that it’s citymgr@cityoftuttle.org.

Tuttle, OK city manager offered choice about being an idiot

I just read a story on The Register entitled Oklahoma city threatens to call FBI over “renegade” Linux maker. Quite hilarious.

Apparently Jerry Taylor, city manager for Tuttle, Oklahoma, noticed that the city’s webpage wasn’t working right. He got the default “test page” for the Apache webserver on CentOS.

Instead of calling the hosting company, he sent a series of vicious emails to CentOS, even threatening to call the FBI. The CentOS folks really went out of their way to help this guy — he was not even their customer. And he repaid them by saying they should have helped him sooner.

Of course, there was the obligatory comment about being computer literate: “I am computer literate! I have 22 years in computer systems engineering and operation. Now, can you tell me how to remove ‘your software’ that you acknowledge you provided free of charge? I consider this ‘hacking.'”

The Register story is hilarious, and the original discussion even more so because it includes a full transcript of the event. Favorite quote (to the city manager):

If you will not let me help you, or at least talk to someone who knows what Linux is, then you will look like an idiot.

Your choice.

Should anyone wish to write to the city manager of Tuttle, OK, to complain about his outrageous behavior, his e-mail address is citymgr@cityoftuttle.org. Assuming they have figured out how to properly configure e-mail.

He’s probably not worth his $63k salary and with a personality like this almost certainly isn’t giving his employees the “feeling that we’re ‘working together'” (see that link).

Sigh. Why do people hire a guy like this in the first place?