Last month, I wrote that I was looking for mailing list hosting. It looks like some of the lists I host will move to Alioth, and some to Google Groups.
Google Groups has a nice newbie-friendly interface with the ability to read a group as a forum or as a mailing list. Also, they don’t have criteria about the subject matter of a group, so the Linux user’s group list I host could be there but not at Alioth.
So I set up a Google Group for the LUG. I grabbed the subscriber list from Ecartis, and went to “Directly Add” the members. This was roughly August 12.
After doing so, I got a message saying that Google needs to review these requests to make sure they’re legit, and will get back to me in 1-2 days. OK, that’s reasonable.
Problem is, nobody appears to be reviewing them. This is three weeks later and no action.
So I decided I would ask someone at Google about it. The only way they give to do that is to post in the Google Groups Help Forum. So I did. Guess what? They ignore that, too.
Let me say: relying on this sort of service for something important really makes me think twice. It makes me nervous about using Google Voice (what if my Google Voice number goes down?) It certainly makes me think twice about ever relying on Gmail or the other Apps for anything important.
My own mail server may not have the features that theirs does, but if it breaks, I don’t have to worry about whether anybody even cares to fix it.