Comments on: My Sprint Sagas http://changelog.complete.org/archives/344-my-sprint-sagas Viewpoints on technology, society, and government Fri, 19 Mar 2010 21:56:01 -0500 http://wordpress.org/?v=2.9.1 hourly 1 By: Laura Mitchell http://changelog.complete.org/archives/344-my-sprint-sagas/comment-page-1#comment-1906 Laura Mitchell Wed, 02 Jan 2008 19:02:30 +0000 http://changelog2.complete.org/archives/344-my-sprint-sagas.html#comment-1906 I have hated Sprint since i joined them in 2003 and they do suck! But I have found a ray of light. (703-433-4401) Sprint executive services phone number. You will get an American -- who just might understand. Such a very different experience!! i am amazed. I can keep Sprint 4ever if they keep this number for helping customers. L I have hated Sprint since i joined them in 2003 and they do suck! But I have found a ray of light.

(703-433-4401) Sprint executive services phone number. You will get an American — who just might understand.
Such a very different experience!! i am amazed. I can keep Sprint 4ever if they keep this number for helping customers.

L

]]> By: LC http://changelog.complete.org/archives/344-my-sprint-sagas/comment-page-1#comment-505 LC Wed, 05 Oct 2005 20:55:08 +0000 http://changelog2.complete.org/archives/344-my-sprint-sagas.html#comment-505 JGOERZEN'S NIGHTMARE WITH SPRINT SOUNDS VERY MUCH LIKE MINE...AND ABOUT THE SAME TIME? I GOT THE 2 PHONES I ORDERED IN JUNE/WITH THE INTENT TO PORT OVER MY CINGULAR #'S OVER......(COOL PHONES) AND I USED THEM(SPRINT)ONCE BEFORE IN 2001 WHEN I LIVED ELSEWHERE + I COULDN'T RECALL ANYTHING OVERLY NEGATIVE.... WELL, I GET THE PHONES BY MAIL...CHARGE THEM...TURN EM' ON AND......NO SIGNAL....OH WELL, I' RATHER HAVE OLD PHONES THAT WORK(W/CINGULAR) THAN NEW PHONES THAT DON'T...CALL CUSTOMER CARE FROM MY LANDLINE(HOME) AND ASK THEM TO CANCEL MY PLAN//AND TO NOT PORT THE NUMBERS OVER.//AFTER HAVING THE REP. TRYING TO TALK ME INTO GIVING THEM I TRY FOR A FEW DAYS..I SAID NO...I DIDN'T WANT TO TAKE ANY CHANCES...KEPT THE PLAN FOR ABOUT 5 MINUTES...HEY NO PROMBLEM, RETURN THE PHONES IN A RETURN ENVELOPE/PACKET OR TURN THEM IN TO AN AUTHORIZED STORE...I CHOSE TO PERSONALLY GOT THEIR CLOSEST AUTHORIZED STORE 45 MILES AWAY..JUST IN CASE! I GET RECEIPTS/PROOF THEY UPDATE THEIR SYSTEM...ETC..ETC.. BUT THE NIGHTMARE WAS JUST BEGINNING.... A MONTH LATER(JULY)I GET THE 1ST BILL $842- WHAT? O.K. MAYBE IT WENT OUT BEFORE A SYSTEM UPDATE..CALL, TALK TO ADRIANA,...SOME MIX UP ON THE NUMBERS I WANTED TO PORT AND THE OLD NUMBER I HAD IN 2001? THEY'LL CORRECT IT..THEY SEE THE PHONES AS BEING TURNED IN/ IN THEIR SYSTEM..NO PROBLEM, JUST FIX IT...NO PHONES/NO PLAN/ NO BILL RIGHT? ALL WITHIN THE PROPER GUIDELINES// NO FAVORS PLEASE...WELL......NEXT MONTH, AUG..SAME THING! AGAIN ...NOW $901- CALL AGAIN, GET BOUNCED AROUND FROM DEPARTMENT TO DEPARTMENT...CUSTOMER CARE HAS TO DO IT, NO WAIT TELESALES? OH IT'S IN INTERNAL COLLECTIONS NOW! WHAT? A GOOD FRIEND OF MINE USE TO SAY" YOU EITHER DON'T KNOW, OR YOU DON'T CARE" THE FIRST BILL, O.K MAYBE SHE MISSED THE 20 TIMES I TOLD HER TO CANCEL...MAYBE A GLITCH? BUT FROM THE 2ND BILL ON...THEY JUST DON'T CARE.. I'VE CALLED TOO MANY TIMES TO COUNT AND IT'S ALWAYS THE SAME B.S.- WE'LL FIX IT! SORRY! NOT ALLOWED TO TALK TO A MANAGER? SO NOW I'VE WRITTEN TO THE BBB....AND THE CALIF. PUBLIC UTILITIES COMM. TO FILE A COMPLAINT....BUT BECAUSE THE LAST BILL THREATENED TO BE SENT TO AN OUTSIDE COLLECTIONS AGENCY....? I PAID THAT FREAKIN' BILL ON 10/04 AND FIGURE I NOW HAVE TO TRY TO GET THAT MONEY BACK THAT I SHOULD HAVE NEVER PAID TO BEGIN WITH....BUT I FIGURED, ONCE THEY SEND IT TO COLLECTIONS...IT'S ON YOUR CREDIT... ONLY THE COMPANY THAT SENT THE ITEM THERE CAN CORRECT IT! AND IF THEY HAVEN'T WANTED TO DO IT NOW, THEY DEFINETELY WON'T AFTER THEY PASS IT ON TO 3RD PARTY COLLECTIONS AGENCY...IT'S RIDICULOUS! DO NOT DO BUSINESS WITH THIS COMPANY...OBVIOUSLY THEIR MANAGEMENT DOES NOT CARE ABOUT PREVIOUS,CURRENT OR FUTURE CUSTOMERS... AND BAD WORD OF MOUTH TRAVELS FAST.... MY IMMIDIATE GROUP OF FRIENDS AND CO-WORKERS AND I PERSONALLY WILL NEVER RECOMMEND OR DO BUSINESS WITH THIS WORTHLESS PIECE OF A WIRELESS CARRIER...EVER. BE CAREFUL, DON'T BE FOOLED BY CLEVER MARKETING.... THEY SHOULD BE SPENDING THAT BUDGET ON ETHICS CLASSES....AFTER THEY FIRE EVERY LIAR THEY HAVE WORKING THERE.... STAY AWAY.... OR YOU WILL LEARN THE HARD WAY, LIKE I DID... JGOERZEN’S NIGHTMARE WITH SPRINT SOUNDS VERY MUCH LIKE MINE…AND ABOUT THE SAME TIME? I GOT THE 2 PHONES I ORDERED IN JUNE/WITH THE INTENT TO PORT OVER MY CINGULAR #’S OVER……(COOL PHONES) AND I USED THEM(SPRINT)ONCE BEFORE IN 2001 WHEN I LIVED ELSEWHERE + I COULDN’T RECALL ANYTHING OVERLY NEGATIVE….
WELL, I GET THE PHONES BY MAIL…CHARGE THEM…TURN EM’ ON AND……NO SIGNAL….OH WELL, I’ RATHER HAVE OLD PHONES THAT WORK(W/CINGULAR) THAN NEW PHONES THAT DON’T…CALL CUSTOMER CARE FROM MY LANDLINE(HOME) AND ASK THEM TO CANCEL MY PLAN//AND TO NOT PORT THE NUMBERS OVER.//AFTER HAVING THE REP. TRYING TO TALK ME INTO GIVING THEM I TRY FOR A FEW DAYS..I SAID NO…I DIDN’T WANT TO TAKE ANY CHANCES…KEPT THE PLAN FOR ABOUT 5 MINUTES…HEY NO PROMBLEM, RETURN THE PHONES IN A RETURN ENVELOPE/PACKET OR TURN THEM IN TO AN AUTHORIZED STORE…I CHOSE TO PERSONALLY GOT THEIR CLOSEST AUTHORIZED STORE 45 MILES AWAY..JUST IN CASE! I GET RECEIPTS/PROOF THEY UPDATE THEIR SYSTEM…ETC..ETC.. BUT THE NIGHTMARE WAS JUST BEGINNING….
A MONTH LATER(JULY)I GET THE 1ST BILL $842- WHAT? O.K. MAYBE IT WENT OUT BEFORE A SYSTEM UPDATE..CALL, TALK TO ADRIANA,…SOME MIX UP ON THE NUMBERS I WANTED TO PORT AND THE OLD NUMBER I HAD IN 2001? THEY’LL CORRECT IT..THEY SEE THE PHONES AS BEING TURNED IN/ IN THEIR SYSTEM..NO PROBLEM, JUST FIX IT…NO PHONES/NO PLAN/ NO BILL RIGHT? ALL WITHIN THE PROPER GUIDELINES// NO FAVORS PLEASE…WELL……NEXT MONTH, AUG..SAME THING! AGAIN …NOW $901- CALL AGAIN, GET BOUNCED AROUND FROM DEPARTMENT TO DEPARTMENT…CUSTOMER CARE HAS TO DO IT, NO WAIT TELESALES? OH IT’S IN INTERNAL COLLECTIONS NOW! WHAT? A GOOD FRIEND OF MINE USE TO SAY” YOU EITHER DON’T KNOW, OR YOU DON’T CARE”
THE FIRST BILL, O.K MAYBE SHE MISSED THE 20 TIMES I TOLD HER TO CANCEL…MAYBE A GLITCH? BUT FROM THE 2ND BILL ON…THEY JUST DON’T CARE.. I’VE CALLED TOO MANY TIMES TO COUNT AND IT’S ALWAYS THE SAME B.S.- WE’LL FIX IT! SORRY! NOT ALLOWED TO TALK TO A MANAGER? SO NOW
I’VE WRITTEN TO THE BBB….AND THE CALIF. PUBLIC UTILITIES COMM. TO FILE A COMPLAINT….BUT BECAUSE THE LAST BILL THREATENED TO BE SENT TO AN OUTSIDE COLLECTIONS AGENCY….? I PAID THAT FREAKIN’ BILL ON 10/04 AND FIGURE I NOW HAVE TO TRY TO GET THAT MONEY BACK THAT I SHOULD HAVE NEVER PAID TO BEGIN WITH….BUT I FIGURED, ONCE THEY SEND IT TO COLLECTIONS…IT’S ON YOUR CREDIT… ONLY THE COMPANY THAT SENT THE ITEM THERE CAN CORRECT IT! AND IF THEY HAVEN’T WANTED TO DO IT NOW, THEY DEFINETELY WON’T AFTER THEY PASS IT ON TO 3RD PARTY COLLECTIONS AGENCY…IT’S RIDICULOUS!
DO NOT DO BUSINESS WITH THIS COMPANY…OBVIOUSLY THEIR MANAGEMENT DOES NOT CARE ABOUT PREVIOUS,CURRENT OR FUTURE CUSTOMERS… AND BAD WORD OF MOUTH TRAVELS FAST…. MY IMMIDIATE GROUP OF FRIENDS AND CO-WORKERS AND I PERSONALLY WILL NEVER RECOMMEND OR DO BUSINESS WITH THIS WORTHLESS PIECE OF A WIRELESS CARRIER…EVER.
BE CAREFUL, DON’T BE FOOLED BY CLEVER MARKETING…. THEY SHOULD BE SPENDING THAT BUDGET ON ETHICS CLASSES….AFTER THEY FIRE EVERY LIAR THEY HAVE WORKING THERE….
STAY AWAY….
OR YOU WILL LEARN THE HARD WAY, LIKE I DID…

]]> By: jgoerzen http://changelog.complete.org/archives/344-my-sprint-sagas/comment-page-1#comment-379 jgoerzen Fri, 08 Jul 2005 13:08:28 +0000 http://changelog2.complete.org/archives/344-my-sprint-sagas.html#comment-379 I guess their long-distance fees would be measured in terms of the price of grain? I guess their long-distance fees would be measured in terms of the price of grain?

]]> By: cliff http://changelog.complete.org/archives/344-my-sprint-sagas/comment-page-1#comment-378 cliff Fri, 08 Jul 2005 12:47:11 +0000 http://changelog2.complete.org/archives/344-my-sprint-sagas.html#comment-378 I think the pioneers had it right. Get on a horse and go talk to the folks. But only if it's really important. I think the pioneers had it right. Get on a horse and go talk to the folks. But only if it’s really important.

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